Forestdale (“Forestdale”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit our website or contact us through it. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in the course of operating our website and responding to business inquiries, in accordance with applicable Canadian privacy laws.

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Collection of Personal Information

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Forestdale collects personal information when it is voluntarily provided by an individual, as well as certain information that is collected automatically when individuals visit our website.

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Information voluntarily provided may include a name, company name, email address, telephone number, and details relevant to an inquiry submitted through website contact forms, email communications, or other direct inquiries.

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We also collect certain information automatically when you visit our website, including technical and usage information such as IP address, browser type, device information, pages visited, and the date and time of access. This information is collected through server logs, cookies, or similar technologies and is used for operational and analytical purposes.

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Use of Personal Information

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Personal information is used for the following purposes:

• To respond to inquiries regarding Forestdale’s manufacturing capabilities and services

• To communicate in connection with potential or existing business relationships

• To operate, maintain, and improve the website and its performance

• To comply with applicable legal and regulatory requirements

 

Personal information may also be used to communicate information relevant to Forestdale’s services, capabilities, or business activities. Personal information is not sold and is not used for third-party marketing purposes.

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Cookies and Analytics

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Our website uses cookies and similar technologies to support website functionality and to understand how the website is used. Analytics tools, including Google Analytics, may collect information such as IP address, device or browser information, pages visited, and interactions with the website.

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We provide notice regarding our use of cookies and, where applicable, offer choices for managing non-essential cookies. You may also control cookies through your browser settings. Disabling cookies may affect certain website functionality.

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Disclosure of Personal Information

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Forestdale does not sell, rent, or trade personal information. Access to personal information is limited to Forestdale personnel or third-party service providers who require such access to support business operations, such as customer relationship management, email communications, website hosting, IT support, or analytics services.

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These service providers are authorized to use personal information only as necessary to provide services to Forestdale and are expected to protect it in a manner consistent with this Privacy Policy.

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Some service providers may store or process personal information outside of Canada, including in the United States. In such cases, personal information may be subject to the laws of those jurisdictions.

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We may also disclose personal information where required or permitted by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or the safety of others.

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In the event of a business transaction, such as a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

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Safeguards and Retention

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Forestdale employs reasonable administrative and technical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. Access to personal information is restricted to individuals who require it for legitimate business purposes.

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Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When no longer required, personal information is securely deleted or anonymized.

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As a general guideline, inquiry and correspondence records are retained for up to 24 months after our last interaction, unless a longer period is required for legal, accounting, or dispute-resolution purposes. Analytics data is retained for up to 14 months, unless configured otherwise.

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Access, Correction, and Requests

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Individuals may request access to, correction of, or deletion of their personal information by contacting Forestdale using the details below. We may request information to verify identity before responding. Requests will be handled within a reasonable timeframe and in accordance with applicable privacy laws.

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If we cannot resolve your concern, you may have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

 

Automated Decision-Making

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Forestdale does not use automated decision-making or profiling that produces legal or similarly significant effects on individuals through this website.

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Children

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Forestdale’s website and services are intended for business use and are not directed to children. We do not knowingly collect personal information from children under the age of 13.

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Third-Party Websites

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Our website may contain links to third-party websites. Forestdale is not responsible for the privacy practices or content of such websites, and this Privacy Policy does not apply to them.

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Amendments

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Forestdale may update this Privacy Policy from time to time. Any changes will take effect upon publication on the website. The Effective Date at the top of this page indicates when the policy was last updated.

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Contact Information

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Questions or requests regarding this Privacy Policy or Forestdale’s handling of personal information may be directed to our Privacy Officer:

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Email: client.care@forestdale.com

Mailing Address: 124 Main St. Woodstock, ON N4S 1S9, Canada

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